Frequently Asked Questions

Your guide to premium streetwear and sneaker shopping.

Are all products sold on Crepdog Crew authentic?

Absolutely. We have a zero-tolerance policy for counterfeits. Every item undergoes a rigorous multi-step verification process by our expert authentication team before being listed.

How long does shipping take?

Orders are typically processed within 24-48 hours. Domestic delivery usually takes 3-7 business days, depending on your location and the specific logistics partner.

What is your return and exchange policy?

Due to the exclusive nature of our curated streetwear and sneakers, we generally do not offer returns or exchanges unless the product is damaged or incorrect. Please refer to our size guides before purchasing.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. We also offer secure EMI options on select high-value purchases.

Can I track my order once it is shipped?

Yes. Once your order is dispatched, you will receive an email and SMS containing a unique tracking ID and a link to monitor your shipment in real-time.

Do you have a physical store I can visit?

Yes, Crepdog Crew has flagship experience stores where you can browse our collection in person. Check our 'Store Locator' page for addresses and operating hours.