Returns & Exchanges
At Crepdog Crew, we strive to ensure every sneakerhead and streetwear enthusiast is satisfied with their purchase. If your item doesn't meet your expectations, our streamlined return process ensures you can exchange or return your authentic gear within 7 days of delivery.
Return Process
- 1.Initiate Request
Visit our Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Quality Check Verification
Ensure the product is unworn, in its original packaging, and has all Crepdog Crew security tags attached for approval.
- 3.Secure Packaging
Pack the items securely in their original box to prevent damage during transit and attach the prepaid shipping label provided via email.
- 4.Refund or Exchange Processing
Once our warehouse team verifies the condition of the return, your refund will be processed to your original payment method or your exchange will be dispatched.